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Hotel · Cartagena · Bolivar

Casa La Merced By Mustique

A 5-star stay in Cartagena's historic center, where colonial charm meets modern comfort.

  • Rooftop junior suite with views of the historic fortress and sea
  • Outdoor pool, jacuzzi, and massage services
  • High-rated staff and service (9.7/10)
9.1 Perfect 203 reviews Booking.com 9.1 · 203 reviews

About

Casa La Merced By Mustique

Casa La Merced By Mustique sits in the heart of Cartagena's historic center, a 5-star property within walking distance of landmarks like the TAM Theatre and the sea of the Old Town. The hotel is a calm retreat from the city's energy, with décor that guests describe as beautifully decorated.

Rooms range from Classic to Junior Suites, many with balconies. The rooftop junior suite is a highlight, offering views of the historic fortress and the sea. On-site amenities include an outdoor pool, jacuzzi, massage, and a bar/lounge area, plus a terrace and sun terrace for warm afternoons.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional service and staff — Guests consistently mention the polite, attentive staff who go above and beyond.
  • Beautiful rooftop views — The rooftop junior suite offers enchanting views of the historic fortress and the sea.
  • Prime historic center location — The hotel is just off the historic center, within walking distance of the TAM theatre and the Old Town waterfront.
  • Good value for breakfast — Breakfast is described as delicious with fresh fruit and fair prices for Cartagena.

Worth weighing

4 to weigh
  • Comfort and facilities rated lower — While service and rooms score high, comfort and facilities ratings are notably lower than other categories.
  • No pets allowed — The hotel does not permit pets on-site.
  • Paid airport shuttle only — Airport transfers are available but come at an additional cost.
  • Limited parking — No parking details are provided; guests likely rely on taxis or walking.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Classic Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Suite

  • 1 King-size bed
  • Shower
  • Balcony
  • Air conditioning

Junior Suite

  • 1 King-size bed,1 Double bed
  • Shower
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Outdoor swimming pool
  • Jacuzzi
  • Massage
  • Sun terrace

Food & Drink

  • Bar/ Lounge area
  • In-room breakfast
  • Room service
  • Welcome drink

Services

  • 24-hour reception
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Meeting/ Banquet facilities
  • Paid airport shuttle

Common Areas

  • Terrace
  • Flat-screen TV
  • Safe deposit box
  • Wi-Fi

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.1
Perfect 203 reviews

Guest-rated 9.1/10 from 203 reviews

Booking.com · 9.1 · 203 reviews
9.1Verified guest

“The hotel has beautiful interiors, and the rooftop junior suite gives stunning views over the old fortress and the ocean. Breakfast was enjoyable.”

9.1Verified guest

“The location is excellent, just off Cartagena's historic center and near the Old Town waterfront and TAM theatre. Staff were very courteous. Breakfast was reasonably priced for Cartagena.”

9.1Verified guest

“Great spot, a short walk from the old city walls. Staff were wonderful, and breakfast was tasty with fresh fruit at fair prices.”

9.1Verified guest

“The atmosphere was relaxing from the moment we arrived. The personalized service stood out, with staff going out of their way to help. My child and I loved the breakfast and felt completely at home.”

04 — Location

Getting around Cartagena

The property sits in Cartagena.

Historical Center: The hotel sits in Cartagena's Centro Historico, a UNESCO-listed area with colonial streets, plazas, and landmarks like the TAM Theatre within walking distance.

Old Town Waterfront: Guests mention being close to the sea of the Old Town, a scenic area for walks along the city walls.

Centro Historico, Calle Don Sancho # 36- 165, Cartagena, Bolivar, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Are pets allowed at the hotel?

No, pets are not allowed on the property.

Is there an airport shuttle?

Yes, the hotel offers a paid airport shuttle service.

Does the hotel have air conditioning in the rooms?

Yes, all room types listed include air conditioning.

What room types are available?

The hotel has Classic Room, Deluxe King Room, Suite, and Junior Suite, all with king or double beds and air conditioning.

The bottom line

Casa La Merced By Mustique is a well-rated historic center hotel with standout service and atmosphere, ideal for travelers wanting a comfortable base in Cartagena. Just note the lower comfort/facilities scores and limited parking if those matter to you.

9.1Based on 203 reviews and ratings across categories

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